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Agilent Technologies
The Strategic Services Sourcing Manager will take the lead to manage the negotiation and business relationships development with external Service Supplier companies you build effective and profitable agreements transforming broad concepts into structured Strategic Services Suppliers Management Program. You are a key player to contribute to the solution design of local/multi-national and multi-partner projects involving Agilent partnership with Service Supplier companies for complex, high impact client agreements.
Your key responsibilities:
Accountable for managing and maintaining Service Providers and Service Contractors business relationships in defined Region.
Ensure full legal compliance and alignment with Region agreed strategy.
Analyze suppliers' performance and conduct regular suppliers' evaluation reviews, involving Service Management as required.
Conduct Service Supplier selection and negotiations to assure best Service Level Agreement and financial margin improvements.
Contribute to develop suppliers sourcing strategy, priorities, plans for the defined Region.
Implement service sourcing strategy to ensure an effective, coherent & consistent service suppliers’ program.
Management of service suppliers program processes, documentation, data, contracts & exhibits in assigned territory.
Work closely with Regional legal/compliance teams, act as local contact to ensure the Service Suppliers working legal/compliance practices are up to date, communicated and in place.
Contribute to competitive Supplier tender events at all levels of complexity, work with Service Sales and Project Managers, maintain service providers' services/products/prices data.
Work closely with Customer Contact Center to assure the Service Suppliers information is available to manage customers' calls.
Ensure good co-operation and collaboration with local Service Managers.
Proven track-record in service management with 3-5 years' practical experience.
Have good service business knowledge (delivery, suppliers management etc.) with developed ability to fully understand customer needs and technical skills to fulfill them.
Understanding of service and service providers business.
Business acumen, competency of analyzing and acting on information to drive results and achieve objectives.
Ability to listen/understand client requirements, working across different countries and cultures.
Experience working with Quality Control and compliance environment.
Demonstrated passion for Customer satisfaction.
Strong interpersonal skills with excellent written and verbal communication abilities; fluent in English.
Effective collaboration and cross-functional leadership skills.
Multitasking and capability to work with multiple projects concurrently.
Driving changes and ensuring adherence to compliance.
Results oriented with strong execution discipline.
Educational degree in relevant discipline.
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Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 30, 2024 or until the job is no longer posted.The full-time equivalent pay range for this position is $87,600.00 - $161,513.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.