Job Description

Every day, Agilent's Field and Equipment Service Engineers help our business to solve issues that enable scientists to make discoveries that improve the quality of life. Through our work, we deliver insights and provide support that keep our labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work.

As an Equipment Service Engineer for Agilent, you will support the Boulder and Fredrick, CO NASD Labs. Ideal candidate will have an appetite for continuously learning about new instruments, software and consumables. Applying your interpersonal skills, technical know-how, team-centric mentality, and can-do attitude is essential. Success in this role will be achieved by your ability to help with solving lab instrument problems and a commitment to deliver the highest-levels of service.

This role will help tackle some of the sophisticated challenges that traditional Field Service Engineers encounter, without the logistical challenges of travel and variability amongst client sites. This role will provide support to Agilent’s Active Pharmaceutical Ingredient manufacturing labs.

Your Role:

You will be responsible for supporting two Colorado Agilent LDG/NASD labs with on-site installation, maintenance and repair of Agilent and multi-vendor systems solutions. Our multifaceted product lines include hardware, software and networking products as well as operating systems.

Instrument technologies may include the following, among numerous others:

• HPLC’s (1260/1290, LCMS & QTOF, BioInerts, etc.)

• GC, GCMS

• ICPMS

• Flame AA

• UV-Vis Spectrophotometers

• OligoPro II Capillary Electrophoresis

• FTIR

• Installs and optimizes hardware/software/network products and configurations at internal Agilent sites

• Diagnoses and resolves product performance problems, relating most often to hardware

• Performs maintenance and repairs

• Performs instrument installation and qualification

• ACE is the primary method for execution of qualification testing

• Documents activities and repairs in Computerized Maintenance Management Software

• Supports audits defending maintenance, qualification, and use of lab instruments

• Support equipment reliability by advising users on preventive maintenance and configurations, which may impact product performance

• Deliver fully integrated solutions, including peripherals, communications, operating systems and applications software

• Mentor other service engineers and instrument users on Agilent instrument systems

Qualifications

• Bachelor’s or Master’s Degree within a science field is helpful – e.g. chemistry, analytical chemistry biochemistry, biotechnology or similar

• 4+ years experience in a similar position or experience as an end user

• Experience with the Agilent solutions is helpful

• Agilent provided instrument training is ideal

• Experience with troubleshooting and problem solving

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Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least January 20, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $41.27 - $64.48/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support