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Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialist IS Business Systems Analyst-Product Team

What you will do

Let’s do this. Let’s change the world. In this vital role you will join the Revenue Management Product Team in Amgen’s Digital, Technology and Innovation (DTI) organization, and will be responsible for operating and supporting Amgen’s Model N SaaS software product features and integrations necessary for pharmaceutical contracting and pricing execution, and for Gross-to-Net forecasting and reporting. The role primarily liaises with stakeholders in the US Commercial, Finance, Accounting, Trade Operations, and DTI organizations. As the Product Owner, the Specialist IS Business Systems Analyst will primarily support product capabilities on Amgen’s Model N implementation, with process workflows and integrations into SAP Order-to-Cash, Anaplan, Amazon Web Services (Redshift, Databricks) and Mulesoft platforms. This individual will be responsible for the full cycle of Product Ownership including SAFe Agile DevOps, CI/CD and process automation.

Position Responsibilities / Accountabilities

• Serve as the Product Owner and Lead Business Analyst for Amgen’s Model N Revenue Cloud and Validata SaaS implementations, with responsibility for the full cycle of service delivery

• Own stakeholder relationships with cross-functional business and DTI partners to translate, negotiate and influence business needs into technology Product solutions

• Evaluate needs, research and help design and engineer Product capabilities and process workflows to enable integrated contract development, operations, and financial reporting with improved transparency and auditability

• Establish and maintain system capabilities and governance to ensure data integrity across the technology landscape

• Manage the full lifecycle of product features utilizing SAFe principles from Product visioning through DevOps

• Support Product leadership with project management, planning, resourcing (both internal and external), prioritization, and funding for Product capabilities

• Provide in-depth knowledge and proficiency in supporting Amgen’s Model N Revenue Cloud and Validata business processes and workflows, and SAP OTC and AWS Data Lake integrations

Delivering Results

• Provide key Product Owner and Business Analyst support for Amgen’s implementation and operations of the Model N Pharma Revenue Cloud and Validata platforms, including data management for Master Data (products, pricing, contracts, customers and memberships), Contracts, Strategies, and rebates and fee transactions for Payer (Managed Care), Channel, and Provider rebates

• Work cross-functionally with DTI, Commercial and Finance stakeholders to support data integrations and workflows necessary for forecasting, reporting and analytics capabilities across Amgen’s Gross-to-Net processes

• Work with business partners, end users, and technology teams to capture, understand, and define business requirements

• Partner with Product and Enterprise DTI teams to build and validate technology solutions, workflows, and process automation including automated regression testing.

• Serve as a Business Systems Analyst for software development and operational support activities using SAFe and DevOps principles within the context of software systems subject to audit and compliance requirements

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The enthusiastic professional we seek is a Business Analyst with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of Information Systems experience

OR

Bachelor’s degree and 4 years of Information Systems experience

OR

Associate’s degree and 8 years of Information Systems experience

Or

High school diploma / GED and 10 years of Information Systems experience

Preferred Qualifications:

• Experience with Contracting Revenue Management platforms such as Model N or Revitas in the pharmaceutical and/or healthcare industry with focus on information system management, data management and integration. Model N Revenue Cloud and Validata experience is strongly preferred.

• Model N to SAP OTC and EDI integrations to support the full cycle of contract operations.

• Experience with utilizing and supporting cloud-based data hubs and integrations preferably utilizing AWS, Databricks and Mulesoft

• Certifications in SAFe Agile!

• Superb communication skills to work across and up through the organization, including customer concerns and mitigation of issues, risks, and business impacts

• Excellent influencing skills, with demonstrable ability to work closely and effectively with key business partners, IT leadership teams, and external service providers

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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