Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Associate Quality Control

What you will do

Let’s do this! Let’s change the world!

In this vital role you will, the individual will be responsible for:

• Provide general support to the Equipment System Owners

• Work daily in Maximo generating and routing work orders, entering new assets, salvaging and inactivating equipment, and revising job plans

• Prepare and run the weekly scheduling meeting which includes numerous partner groups

• Interact often with vendors while maintaining functional stability of equipment by troubleshooting issues with lab staff

• Serve as the primary point of contact for QC Controlled Temperature Chambers (CTC's)

• Provide afterhours support by carrying the CEMS phone and coming onsite to assist as required

• Work in the Critical Equipment Monitoring System (CEMS) to obtain temperature data, trend, and perform various other tasks

• Interact with lab staff to assess equipment needs

• Contact vendors to perform maintenance, review service reports, and coordinate/schedule work

• Obtain quotes from vendors for parts and repairs while generating and managing purchase orders in MyBuy

• Work with lab staff to locate and ensure instruments are turned in for PM and calibration

• Initiate, own, and manage the completion of minor deviations

• Primary contact for the Equipment Team to manage and update GMP documents in CDOCS

• Provide support on data integrity assessments and periodic reviews of level 1 GMP equipment

• Work with various support groups on the installation and validation of new equipment

• Participate in audits, initiatives, and projects that may be departmental or organizational in scope

• Provide support with activation of AM and MFG domain ports and configuration of ports for analytical equipment

• Ad hoc tasks/projects assigned as per manager’s request

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an individual with these qualifications.

Basic Qualifications:

• High school/GED + 2 years quality control work experience OR

• Associate’s + 6 months quality control work experience OR

• Bachelor’s

Preferred Qualifications:

• Willingness to service and respond promptly to key partners and a demonstrated persistence to follow through to resolve issues is expected

• Knowledge of CEMS operation and instrument setup

• Maximo experience

• Experience working in a document management system

• Strong communication and organization skills

• Vendor coordination

• Equipment troubleshooting

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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