The Manager / Sr. Manager IT SAP Systems role, reporting to the Director, IT Business Partner – Technical Operations, will have a lead role in providing ongoing support and delivering enhancements for Beam’s SAP implementation and will assist with other IT systems supporting manufacturing, automation, and supply chain in a rapidly growing organization. This role will directly impact Beam's ability to develop our therapies by helping to support and our gene therapy manufacturing facility in Durham, North Carolina.

This role will work with the Director, IT Business Partner – Technical Operations and other Beam IT teams to support existing solutions and deliver new or inflight SAP projects. The candidate will act as a business analyst, project manager, and overall technical lead for SAP. The role will include managing external vendors and collaboration with internal Beam IT personnel to support of SAP and potentially other future systems, such as MES.

Primary Responsibilities:

• Serve as IT systems manager for SAP S/4 Hana Cloud and assist in managing additional systems in the future, such as MES.
• Provide project and operational support for the SAP S/4 Hana Cloud implementation utilized at the NC site.
• Lead efforts to improve Technical Operations business processes through integration between SAP and other systems, such as MES, QMS, & LIMS.
• Install, configure, and maintain SaaS, on-premise and hybrid solutions, adhering to GxP validation and Quality standards as required.
• Work with business leaders to define requirements for IT application and hardware solutions to enhance and support processes onsite.
• Provide on-call support, as required, for IT systems issues when manufacturing operations are taking place.

Qualifications:

• Bachelor's or advanced degree with 8+ years of relevant experience in a similar position.
• The ideal candidate will have first-hand experience implementing solutions to support manufacturing operations and QC labs in the biotech and/or pharmaceutical industry and have a good understanding of relevant business processes.
• Experience working in a GxP environment and a thorough understanding of system validation.
• Experience managing nearshore / offshore enterprise application support teams.
• Experience supporting SAP business processes.
• Understanding of the Core SAP modules (MM, PP, SD, FI/CO, QM & WM) and integration points between them.
• Experience with creation of SAP Security Roles, role management (Assigning authorization objects & transactions to roles), and general user management.
• Experience implementing barcode scanners and Zebra printers.
• Experience with programing and development in SAP with ABAP and/or Fiori applets.
• Experience with all phases of the system implementation lifecycle, including requirements gathering, technology selection and hands-on solution delivery.
• Ability to adapt to a quickly changing, dynamic environment.
• Ability to effectively support a diverse set of applications and technologies.
• Excellent written and oral communications skills.
• The location of this position is in Durham, NC. Candidate must be able to work on site full time.