Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Medical Technical Insides Sales Specialist for Cytiva is responsible for complementing Pall Medical's commercial teams to generate sales and ensure Customer Satisfaction. While working in a multidisciplinary team across different business functions, you will get the chance to grow your network, learn Pall Medical's unique business model, and develop sales, marketing, and operational skills for your career. Your support of our customer-facing activities will contribute directly to our success and play a key role to improve customer experience.

This position is part of the Technical Inside Sales team covering the United States and Canada territories and will be fully remote. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you will do:

• Support field sales efforts in achieving their territory and market business plans by handling customer inquiries and providing product and technical support.
• Collaborate cross-functionally with sales, marketing, operations, and other subject matter experts when necessary to provide quality customer guidance and customized solutions where applicable
• Collect and provide constructive feedback to management with the intent of driving continuous improvement of our commercial processes.
• Engage customers via phone, live chat on the website, and emails to identify and nurture their needs with our solutions.
• Manage category C & D customers (low revenue, varying potential for growth), as well as lost and stalled opportunities to regain and accelerate business

Who you are:

• Bachelor’s or Master’s degree (STEM (Science, Technology, Engineering, Math) areas of study preferred) and/or 2+ years’ experience in a commercial role with a scientific background
• Clear and Concise verbal (phone calls, conference calls, presentations) and written (email, live chat) communication skills.
• Ability to apply working knowledge of engineering and scientific principles to different scenarios customers may experience in their application of our products in their processes
• Solid computer and digital skills (Data Entry and Analysis, Microsoft Word, Excel, PowerPoint)

It would be a plus if you also possess previous experience in:

• Enterprise Resource Planning (ERP) systems, such as SAP or Oracle
• Customer Relationship Management (CRM) systems such as SalesForce or SAP CRM

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

The salary range for this role is $60,000 - $70,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range.

This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.