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Service Sales Specialist

Bio-Techne

Bio-Techne

Sales & Business Development
Minneapolis, MN, USA
Posted on Dec 11, 2024
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By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Position Summary:

The Service Sales Specialist position will hold responsibility for developing new business throughout the Americas for Bio- Techne’s Analytical Solutions Division, managed from the Bio-Techne Minneapolis headquarters, and for achieving sales quota for instrument service contracts and related service products. This includes responsibilities in finding new protein analysis instrument opportunities for Simple Western, Maurice, MFI, Milo, and Single Cell Western (Milo), and supporting service sales of applicable instruments in partnership with our inside and field sales team. By working closely with your sales colleagues and marketing you will source new business from new leads and prospects as well as existing customers. In the position you will be expected to develop and maintain a high level of academic and pharmaceutical market knowledge.

Essential Duties & Responsibilities:

Source and develop new business:

  • Under the direction of the Sales Manager, develop and drive new/existing business opportunities throughout North America.
  • Use a selection of channels in order to identify and qualify new business opportunities, including inbound lead follow up, outbound warm and cold calls, emails, Teams, and social media.
  • Look to implement new and innovative strategies in order to identify new business and revenue streams.
  • Keep all channels of communication open with internal and external sales teams, lead generation and marketing within Bio-Techne.
  • Maintain awareness and knowledge of marketplace and competitors. Report findings and potential pipeline through an agreed upon cadence (weekly, monthly, quarterly) to the Sales Manager.

Instrument service sales:

  • Responsible for achieving specified service sales quote in assigned territory.
  • Consults with prospective customers on their current and future business needs.
  • Maintains CRM database with any contact made with leads and/or customers.
  • Provide accurate sales forecasting in consultation with supervisor and field sales teams.
  • Identify process improvements and work with Sales Manager to prioritize accordingly.

Minimum Requirements/Qualifications:

  • Bachelor’s degree in a biological based subject. Immunology coursework and/or experience is a big plus. Laboratory experience desired but not required.
  • An understanding of the Life Science Research Reagents Market and Bio-Techne portfolio
  • Demonstrable experience of working within a sales environment with a strong commercial focus.
  • Experience of using own initiative and working in a target-driven environment.
  • Ability to track return on investment (ROI) and key performance indicators (KPI’s)
  • Possess excellent IT skills; including experience of working with databases, Office Outlook, using Excel and Word are essential.
  • SalesForce.com experience desirable.

Knowledge, Skills & Abilities

  • Excellent attention to detail, time management, and organizational skills
  • Excellent ‘can do’ attitude
  • Ability to perform a wide variety of tasks and multi-task efficiently
  • Ability to remain calm under pressure and work to deadlines
  • Feel comfortable working in a fast paced environment
  • Ability to build strong relationships cross functionally
  • Flexible attitude to cover work as required
  • Comfortable making outbound sales calls
  • Excellent writing skills; able to correspond on a technical level with customers of variable scientific aptitudes and backgrounds

Why Join Bio-Techne:

  • We offer competitive wages along with extensive benefits for employees and their families.

  • We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.

  • We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.

  • We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.

  • We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.

Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

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