The Internship

The internship focuses on supporting the Omnichannel Excellence team with a focus on Omnichannel engagement measurement and analysis eg dashboards and websites. As an intern, you will have the opportunity to learn and contribute to operational efficiency with a strong analytical approach, excellent organizational and interpersonal skills. You will be exposed to high-level internal customer service and cross-functional team collaboration.

You will assist in various projects impacting different areas such as Marketing, Market Access and Medical, plus external agencies and international functions. Your activities will include assisting in the analysis and assessment phase in collaboration with internal stakeholders. You will learn to steer and document projects, manage dashboards, documenting activities and collaborate with cross-functional teams.

This internship will provide you with exposure to Customer Experience and Omnichannel engagement, dashboard and web technologies and fuel your passion for digital and data. Adaptability and initiative are key characteristics that will help you succeed in this role.

You will assist in various projects/activities such as:

• Customer Omnichannel journey definition and monitoring
• Web platform improvement
• Websites, dashboards and meetings documentation
• UX improvement, UAT management, Business requirements definition
• Support in creation-test-running of new dashboard
• Support in identifying KPIs on specific projects and interacting with Data Analyst
• Assisting in developing project plans and monitoring project progress
• Collaborating with cross-functional teams to define project scope, objectives, and deliverables
  
  
  

You will learn to manage dashboards and websites following local/corporate guidelines and company digital strategy. Some examples of activities include: tracking open actions, drafting minutes, conducting ad hoc deep dives to provide data insights useful for decision making, co-design and co-creation of dashboards, managing relationships with agencies and global offices.

Interfaces:

• OE team
• Analytics and Insights, Platform team
• Business teams
• External agencies
• International teams (HPS&DU)
  
  
  

What we are looking for:

• Currently pursuing a Bachelor's or Master's degree in engineering or equivalent STEM faculty
• Competences in Data Platforms & Analytics
• Interest in project documentation (GANTT, SAL, Kick-off, minutes)
• English communication skills (writing and speaking)
• Interest in web technology
• Interest in User Experience improvement optimization
• Basic knowledge of Jira and Confluence is a plus
• Strong interpersonal skills
• Ability to work in a team environment
• Strong initiative and willingness to learn
  
  
  

What we offer:

• A 6-months curricular/extracurricular internship with possibility of extension;
• A monthly expenses reimbursement of €1.000 with free access to the company canteen;
• A range of benefits for you physical and mental health (access to gyms, pilates and yoga sessions, physiotherapist, psychologist, volunteering and more);
• A support to develop your own professional and personal path that will guide you through our full range of development programs including platforms to learn foreign languages and attend professional courses;
• constant support and interaction with our specialists and managers
  
  
  

In Boehringer Ingelheim we are committed to guarantee equal opportunities; we believe in respect, trust and empathy, in a work environment without discrimination.

We are powered by our people as we know that our differences are our strengths. We value everyone and each of us feels included, important and at ease.

This job requisition is addressed also for candidates with disabilities and belonging to protect categories following articles 1 and 18, Law 68/99.

La Nostra Azienda

In Boehringer Ingelheim sviluppiamo terapie rivoluzionarie e soluzioni sanitarie innovative in aree di necessita terapeutica sia per gli esseri umani che per gli animali. Come azienda a conduzione familiare, ci concentriamo sui risultati a lungo termine. Siamo convinti che, con persone di talento e appassionate di innovazione, non ci siano limiti a ciò che possiamo ottenere; dopo tutto, abbiamo iniziato con appena 28 persone. Ora, siamo unazienda farmaceutica guidata da 50.000 dipendenti in tutto il mondo che coltivano una cultura diversificata, collaborativa e inclusiva.

Perché Boehringer Ingelheim?

Con noi si può crescere, collaborare, innovare e migliorare le vite.

Offriamo un lavoro stimolante in un ambiente rispettoso, amichevole e internazionale, caratterizzato da professionisti con mentalita aperta e orientata allinnovazione dove lapprendimento e lo sviluppo per tutti i dipendenti sono fondamentali, perché la vostra crescita è la nostra crescita. Offriamo anche uno stipendio competitivo, numerosi giorni di ferie e benefit per il vostro benessere, la vostra stabilita economica e lequilibrio tra lavoro e vita privata. Inoltre, una palestra in loco (Ingelheim), un medico in sede e i migliori bar e caffetterie per mantenervi energici e in salute. Per saperne di più sui vantaggi che potrebbero aspettarti, visita la nostra area area Carriere.

Vuoi saperne di più? Visita https://www.boehringer-ingelheim.com