Job Locations KR-Seoul

Posted Date 23 hours ago(9/13/2024 9:12 PM)

Req. #

2024-16849

Position Type

Employee

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker Nano Analytics manufactures and markets analytical tools for electron microscopes, including energy-dispersive X-ray spectrometers (EDS), electron backscatter diffraction systems (EBSD) and μCT accessories, as well as mobile and bench top micro X-ray fluorescence (μXRF), total reflection X-ray fluorescence spectrometers (TXRF) and handheld, portable and mobile X-ray fluorescence (HMP-XRF) spectrometry instruments.

Today we are seeking a Sales/Service Administrator to join our team in Korea.

Your responsibilities as a Sale/Service Administrator includes but not limited to:

• Sales order entry processing in SAP
• Orders Processing starting with quotation to delivery - systems, spare parts, local supplies, vendor creation
• Contract processing and administration
• Follow-up on customer orders to ensure a timely arrival of shipment and order fulfillment
• Contact clients to obtain missing information or answer queries
• Planning and coordination of transporting materials and managing the timely flow of customer orders
• Coordinating in and out-going shipments including packing of items
• Adhere to shipping/receiving and regulatory-compliance procedures
• Comply with laws, regulations and standards
• Claiming for warranty exchange parts, wrong parts shipped
• Organize and support marketing events (Conference, Exhibition, User Training etc)
• Collaborate with other internal teams (e.g. sales) to develop and monitor strategic marketing initiatives
• Analyze and report on the performance and efficiency of campaigns
• Conduct market research and analyze trends/leads to identify new marketing opportunities
• Work with external agencies and vendors to execute marketing programs
• Monthly basis service record closing, issuing invoices to clients
• Responsible for service quotation, service orders key-in and management in daily business routine.
• Handle the shipment, logistics, customs, inland transportation and warehouse
• Deal with ex-import custom declaration
• Support Korea logistics operations and Service order(Part and labour) using SAP system and Client system
• Support and handle the service contracts
• Support service engineers
• Any other duties assign.

To be successful in this role, you will possess:

• At least 3 years Sales Support or Marketing experience in analytical or MNC
• Good written and oral English language skills
• Able to multi-task, dependable, responsible, highly organized and able to handle a high stress level
• Proficient in both Microsoft Words and Microsoft Excel
• Working experience with SAP is a plus
• Design major is a plus (Experience in Illust is plus)

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