We are currently looking for a Contract & Operations Specialist to join us at our CSL Vifor Headquarters in Zurich. In this role, you will report directly to the Operations Lead within the Commercial Organization and provide contract management support to our global Marketing, Medical and Market Access functions.

Your tasks and responsibilities:

Effectively manage contract-related processes on behalf of the global Marketing, Medical and Market Access functions and in close liaison with the respective project/contract owners
Collect information necessary for the creation of contracts and other legal documents including confidentiality agreements, service agreements, master service agreements, notices of commission, healthcare professional (HCP) / healthcare organization (HCO) agreements, amendments, and other related contracts
Conduct transparency reporting in CSL Vifor’s Customer Relationship Management (CRM) system for contracts initiated with HCPs and HCOs
Proactively liaise with a variety of internal stakeholders (e.g., project/contract owners, Legal, Compliance, Procurement) and external stakeholders (e.g., HCPs, third party vendors)
Identify improvements to existing contract management processes and provide additional operational support to the Operations Lead within the Commercial Organization
Anticipate and deliver reliably and with strong attention to detail (e.g., to regulations, internal processes, contract/project owners’ requirements, contractual clauses, financial figures, data entry)
Perform administrative tasks relevant to the role such as spreadsheet creation and maintenance (e.g., trackers, filing systems, databases)
Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
Onboard new hires within the team to applicable processes and systems/software

Your skills and experience:

Undergraduate degree in Law, Business Administration or a related field (a paralegal certificate may be considered in lieu of degree)
Minimum 5 years’ experience in administrative roles preferably within the legal and/or pharmaceutical sector
Experience with contract management-related processes (i.e., handled, managed, and monitored contracts, agreements, purchase orders, and invoices) and systems (preferably Apttus / Conga CLM)
Experience with SAP and electronic signature tools such as DocuSign (experience with CRM systems is a plus, e.g., Salesforce or Veeva)
Proficiency in Microsoft Office, SharePoint, MS Teams and other productivity tools
Aptitude to learn new software and systems as required
Strong time-management skills and ability to prioritize and coordinate multiple projects and requests at once and proactively communicate timelines to internal stakeholders
Flexible team player who can collaborate cross-functionally as well as work independently
Adaptable and enjoys a challenge
Ability to keep company confidences
Strong attention to detail
Fluent level in English, in both written and verbal communication (German is a plus)

About CSL Vifor

CSL Vifor aims to become the global leader in iron deficiency and nephrology.

The company is a partner of choice for pharmaceuticals and innovative patient-focused solutions across iron, dialysis, nephrology and rare conditions. CSL Vifor strives to help patients around the world with severe, chronic and rare diseases lead better, healthier lives. It specializes in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision patient care.

For more information, please visit viforpharma.com