Company Description

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 6.515 billion Euros turnover, over 900 laboratories across 62 countries and about 62,000 staff.

Job Description

About Eurofins

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.

Job Description

TITLE: Senior Associate - IT

WORKING LOCATION: Bengaluru, Karnataka, India

As a Senior Infra Support Specialist, you will be responsible for ensuring the deployments, infrastructure requirements and technical support of Eurofins’ in-house applications (mainly OSM) are managed in a controlled and effective way. You will work directly with application teams (mainly application functional support team, BAs, release management and automation team) and other inter dependent Infrastructure teams (Network, DBA, Storage/Backup, Monitoring, IT Operations etc.) to deliver the support functions and services. Your main assignments include;

• Implement/deploy (manual or automated) and support release changes adherent to the change management process.
• The point of contact for business/applications to get their infrastructure requirements done within the defined deadline.
• Meet the approved deployment schedule for applications with no defects.
• Provide Pre and Post deployment support to release managers on various technical aspects.
• Monitor system health and operational status and take corrective action as necessary to ensure compliance with SLA commitments.
• Work in a team to meet the deployment requirements for the application on time.
• Take responsibility to drive through all technical and functional issues towards closure (monitor end-to-end process).
• Work with multiple infrastructure teams to get the application infrastructure requirements done within SLA.
• Support the segregation project in coordination with inter dependent teams to meet program goals.
• Provide periodic pro-active infrastructure improvement measures to application team.

Other Assignments:

• Able to work extra/off hours as needs dictate.
• Performs other duties as assigned within infrastructure perspective such as monitoring, server support, drive meetings, outage calls, lead application infrastructure project etc.

Qualifications:

Experience:

• Minimum 05 years’ experience in Product/Technical Support (L2) especially supporting Microsoft technologies.
• Bachelor’s Degree in Computer Science/MCA or any other Bachelor’s degree with the proper experience.

Technical Skills:

• Strong knowledge in application infrastructure projects, especially .Net based applications.
• Strong knowledge in IIS.
• Very good knowledge on Windows server administration (preferred 2016, 2019 & 2022).
• Good knowledge on SQL database administration (SQL 2017 and above) and basic knowledge on SQL development and maintenance.
• Hands-on experience with ticketing tools (preferred ServiceNow) and monitoring solutions like Solarwinds, Grafana etc.
• Good understanding and working experience in Azure cloud platform (Azure admin certification will be an added advantage).
• Good to have working experience with Infrastructure as a code (IaC).
• Working experience with ITIL concepts.
• Basic understanding of Infrastructure, Operations and Networking concepts.
• Basic understanding of DevOps concepts. Knowledge on DevOps tools like Octopus would be an added advantage.
• Basic knowledge of cloud computing (Azure is preferred).

Personal Skills:

• Ability to think critically and creatively to solve problems.
• Detail oriented and dedicated to quality work.
• Excellent attention to detail and quality.
• At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail).

Additional Information

Just some of the benefits we offer are:

• Gym membership
• Company pension scheme
• •24/7 Employee Assistance programme (Offering Legal, Financial, Medical advice and counselling), and many more

The Location:

Eurofins Digital Testing offices are based in Bristol City Centre. We are right next to Cabot Circus and many bars and restaurants. Our office is easy to commute to and has fantastic views over the city centre too. This area is a great place to live and work, with lots going on.

Why Should You Apply?

• Competitive pay with a well-established and growing international company.
• Good benefits and flexible working opportunities.
• Great location within the city centre.
• Opportunities to progress and grow with the company.
• Occasional opportunities to travel and work around the UK and internationally.

Start date: ASAP

Interview process: Telephone interview followed by an online coding test and if selected, final stage is a face to face interview

Please note, we are unable to offer sponsorship, so can only consider applications from candidates who are able to work and live in the UK without restriction.