As a Key Account Manager (KAM) Oncology/Hematology, You play a pivotal role in building and developing strong long-term relationships with the key customers in your key accounts.

Within each of your accounts, your primary objective is – through excellent call quality & customer centric account management - to align the different decision-making stakeholders and identify business opportunities to maximize brand growth.

Your responsibilities:

As a Key Account Manager (KAM), You own the performance in your region by demonstrating measurable growth within your key accounts (through clearly defined KPIs) based on 2 areas of expertise:

• Selling Excellence:

In each of your key accounts and towards your prescribers:

• You promote and detail the value of GSK product(s) to all relevant stakeholders and target customers, and deliver key messages – by means of excellent call quality - in a true omnichannel way, ensuring scientific accuracy and clarity.
• You develop an ambitious sales business plan based on an in-depth territory analysis.

• Key Account Management:

For each of your strategic accounts:

• You develop a cross-functional account plan based on key insights allowing You to establish a customer centric SWOT:
  • Mapping the impact of individual customers and their interdependencies.
  • Mapping the department pathway to identify barriers & pinch points to initiating and maintaining a treatment.
  • Mapping the patient pathways (e.g. supporting adherence, patient understanding of their medicine).
• You partner and align with all relevant stakeholders across multiple care settings (HCP, nurses, hospital board members…) to improve patient access for your brand.
• You develop areas of mutual interest and identify specific business opportunities to develop a longer-term partnership.
• In collaboration with internal stakeholders and in line with the brand plan, You tailor appropriate solutions to identified barriers, to improve patient access to deliver value to the patient, HCP and GSK.

You will also be responsible for:

• Identifying scientific information needs of healthcare professionals in your assigned product portfolio, by gathering insights from interactions with cross-functional field colleagues.
• Contributing to the implementation of the key account action plan for the region in a collaborative manner, in alignment with the national product strategy.
• Recommending educational or scientific update initiatives for healthcare professionals to your line manager, in accordance with the plan defined by the Oncology/Hematology Business Unit.

Finally, You ensure all activities and plans are executed in alignment with GSK high ethics and compliance standards and all applicable local legal requirements and regulations.

Expected qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Higher Education degree or professional experience enabling in depth scientific discussion with specialists, including national experts.
• Minimum 5 years of commercial experience (including Key account management) in the Pharmaceutical Industry, Biologic/Specialty sales experience and/or Clinical Oncology experience, Oncology education, patient care skills, and direct physician interface.
• Fluent in local language with a good level of English - other national language is an asset.
• Ability to understand complex customer environments whilst working collaboratively in a cross-functional team environment.
• Excellent communication & interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Result driven mindset with the willingness to embrace new challenges.
• Willingness to thrive in a competitive environment.
• Personality with high integrity, emotional intelligence and the ability to work in an evolving environment.
• Knowledge of CRM systems & proficiency in Microsoft Office.
• Valid Driver’s License - Must be able to drive or operate a vehicle – driving is an essential function of this role.

Preferred Qualifications & Skills:

We are looking for candidates who possess the following characteristics, which would be considered a plus:

• Minimum of 2 years in Oncology/Hematology sales and/or Specialty sales, with a well-established understanding of the hematology specialist target.
• Proven experience in selling multiple myeloma and/or myelofibrosis products.
• Strong organizational skills to maintain high productivity levels, foster innovation, and effectively prioritize tasks to ensure timely and budget-compliant completion of assignments.

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If you have a disability and require assistance during the course of the selection process, you will have the opportunity to let us know what specific assistance you require in order to make suitable arrangements.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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