Sr. Software Engineer (Salesforce)



Software Engineering, Sales & Business Development
Bengaluru, Karnataka, India
Posted on Thursday, July 11, 2024
What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary

Seeking a highly motivated Salesforce Sr. Engineer for GIS Commercial Service team. This person will be responsible for project implementations and ongoing support of Illumina’s global Salesforce Service Cloud and ServiceMax implementations. This role will provide challenging and continuous innovation opportunities with deep technical knowledge of the system. This is an ideal opportunity for an experienced salesforce engineer who wants to apply their skill set, learn, and grow in a very customer centric and fast paced global organization.


  • Design, develop, unit test, document, and deploy high quality business solutions on the platform, including writing triggers, and lightning web components, integrating with external systems, configuring and customizing third party applications.

  • Contribute and manage continuous development cycles to ensure the delivery of highly secure solutions that are optimized for performance and built to scale.

  • Collaborate with globally spread Illumina and partner engineers/developer in creating and maintaining scalable and performant customer solutions.

  • Proactively maintain Salesforce implementations using best practices.

  • Make tactical and strategic design decisions based on data, process, and system dependencies.

  • Run experiments through POCs with guidance from leads and present the outcome concisely.

  • Should be a knowledge seeker and continue to provide guidance on emerging technologies especially in Salesforce domain.

  • Continuously work on improving developer productivity and implement ideas to benefit the customers.

  • Will collaborate with Salesforce product teams located in the US and India.

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.


  • Must have 5+ years of hands-on experience building complex solutions on salesforce platform.

  • Must have solid understanding of Service cloud. Marketing and Sales cloud knowledge is an advantage.

  • Must have experience with apex, platform events, triggers, VF, LWC, security model and declarative tools within Salesforce.

  • Must have experience working with RESTful interface, patterns, and framework.

  • Must be able to review code and recommend best practices for both apex and client-side scripting.

  • Must have experience and understanding of DevOps principles.

  • Should have experience with improving Salesforce application performance.

  • Should have experience with any language such as java or python.

  • Should have experience with front end languages and backend tools for web engineering such as JavaScript, HTML5, CSS.

  • Should have Certified Salesforce Platform Developer II.

  • Nice to have experience with AWS or Azure.

  • Position requires being on-call for critical support issues.

  • Position requires attending regular calls with US based teams during Pacific Standard time zone (mostly US morning hours).

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Education and Experience

  • Bachelor’s Degree Required

  • Field of study in Information Systems, Information Technology, or equivalent related work experience

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.