Publication Planning Coordinator (SAPM)

Responsibilities and key activities include but are not limited to:

• Ensure global publication and medical content plans are up-to-date and reflect the most current status
• Facilitate communication and coordination between the various stakeholders (regional leads, Global Publication Planning Leads (GPPLs), Global Medical Content Leads (GMCLs), US Medical Content Leads (USMCLs) other SAPMs, etc.), capture key notes that would imply an update in the plan
• Follow-up with stakeholders as needed
• Generate metrics and reports on publication status at regional and TA levels and present to the GPPLs for their consideration, review and decision-making for the next steps on regular and as-needed basis
• Generate quarterly metrics and reports on performance of teams against KPIs to leads and teams
• Understand the objective and significance of various metrics and reports to be able to track, extract, and/or validate appropriately
• Organize and conduct meetings with GPPLs, GMCLs and USMCLs on a regular basis to provide updates and support
• Support product team meetings and take down action items for GPPLs and publication stakeholders
• Update, validate and manage forms that gather mandatory information for initiation of publication tracking, which also includes coordination with Content SMEs for missing critical information
• Cultivate relationships with key external partners and route partner publications for Final Publication Review (FPR)
• Own the process of creating and maintaining Tier 1 scientific congress decks, and circulate to senior and executive leadership teams at key milestones
• Create Tier 1 and relevant Tier 2 congress One-Pagers and disseminate to relevantstakeholders
• Understand and keep oneself updated on processes, compliance updates, trainings and systems at org-level and guide others as needed
• Be able to monitor, mentor, and guide/manage a small team of associates if a need arises
• Provide assistance with QR code requests
• Maintain Bibliographies and Summary Tables (Team dependent)
• Monitor and ensure adherence to Amgen’s 18-month commitment to publish requirement
• Collect Publication Transition forms from departing Amgen authors
• Manage plan team members, Annual plans, Line Items, and Strategic objectives in Phoenix
• Reformat and distribute Literature Alerts
• Reformat post-congress deliverables (Medical Information Slide Libraries etc.)
• Identify new owners for VOLT documents with inactive owners
• Manage VOLT review and approval process (Team dependent)
• Facilitate completion and upload of the Reactive Scientific Content (RSC) checklist upon request
• Itentify opportunities for automation, evaluate proposed automations, and coordinate with the appropriate stakeholders to build, test and deploy new automations
• Maintain appropriate Sharepoint lists and resources (Product support matrices, Publication Plans etc.)
• Regularly monitor data quality in Phoenix and VOLT and perform data cleanup as needed or requested.

Tracking

o Concepts:

• Check completeness and accuracy of draft concepts and provide concept approvals
• Reassign concepts to regional SAPM where appropriate
• Follow up on regional pub lead approval and GPPL concept conversion if needed

o Continuously update the publication plan (depending on Product and GPPL)

• Coordinate with publication coordinators, content SMEs, Regional Publication Managers and Publication review coordinators to ensure adherence

Reporting

Generate, validate (sanity check) and provide dashboards, reports and list views to aid planners and content leads with content tracking and strategic planning. This may include but is not limited to the following reports; follow-up and QC reports before providing to leadership:

o Tactical report

o Inflight report

o 30-60-90 day report

o Leadership report

o Status update reports

o Ad hoc reports

o Commitment to publish reports

o Quarterly metrics

Process Guidance and Assistance to Other Stakeholders

o Update oneself on new processes, compliance updates, and systems at org-level and create plans to propagate the same learnings to the region/TA the SAPM is supporting

o Answer compliance queries

Send out process guidance mailers

o Work as a liaison between global and regional:

Suggest training when needed

Attend training, creating training materials, and answer questions related to training

o Assist SME while creating concepts in Phoenix (clarify queries about concept form)

o Assistance in Author Travel initiation and maintenance of necessary documentation for approval and compliance

o Investigate any publication issues using Phoenix reporting tools and flag to respective stakeholders

o Answer questions related to standard operating procedures and other guidance documents

o Provide reports and assist in processes for publication transition form

o Manage the Sharepoint folder for GPPLs and regional pub leads.

o Follow up on action items and consolidate agenda for periodic review meetings

Publication Planning Coordinator Qualifications

Basic qualifications

• Master’s degree

OR

• Bachelor’s degree and 2 years of directly related experience

OR

• Associate’s degree & 6 years of directly related experience

OR

• High school diploma/GED & 8 years of directly related experience

Preferred qualifications

• Bachelor’s degree
• 3 years of project management, operational, and/or technical experience
• Excellent oral and written communication, interpersonal, and analytical skills
• Advanced proficiency using Microsoft Office suite of tools
• Experience supporting a complex process
• Proven success in operating in a matrixed or team environment
• Ability to support a high volume of projects simultaneously
• Ability to communicate and collaborate across various parts of the organization
• Experience working in the biopharmaceutical industry