Analyst Field Application Specialist / Workflow IT Solutions

Leica Microsystems

Leica Microsystems

IT
Dublin, Ireland
Posted on Thursday, May 9, 2024

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Analyst Field Application Specialist for Beckman Coulter Diagnostics will have the opportunity to work with customers pre-sale, mid-sale and post-sale. Giving you the opportunity to work across all sectors of Beckman Coulter. As a Technical Specialist, you will have the sophisticated knowledge of general IT middleware topics such as networking, Security, HL7, ASTM, Applications and Workflow within the hospital laboratory sector.

This position is part of the Workflow and IT team (WITS) located in UK&I and will be remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the WITS team and report to the Customer Operations Manager WITS UK&I responsible for Technical Applications. If you thrive in a multifunctional role and want to work to build a world-class Customer support organization—read on.

In this role, you will have the opportunity to provide exceptional hardware, software and applications support to Beckman Coulter’s customers using our Data Management Middleware solutions and products.

  • As an Analyst Field Application Specialist for Beckman Coulter Diagnostics, you will be the lead for Remisol Applications, working with customers to build their rules for tests, providing patients safe and accurate results.
  • Take ownership of customer issues within the Clinical Information Management Technology product line, following problems through to resolution and updating the CRM (Customer Relationship Management) escalation Module, where applicable.
  • Become a source of expert knowledge on Beckman Coulter Data Management systems & IT solutions.
  • Work closely with the WITS Product Specialist in solution designs, to be able to technically validate and advise WITS Customer Operations Manager on any high tier upcoming projects/tenders in line with current standard work procedures.
  • To be accountable for the timely delivery of product MODS and working with CTS to manage the deployment.

The essential requirements of the job include:

  • Degree or Higher Education level qualification SNR BMS.
  • IT experience within the medical diagnostics industry, at Pathology or Trust level is a must.
  • Knowledge and understanding of laboratory practices, Inc. a background knowledge of clinical chemistry and immunoassay would be advantageous but not essential.

It would be a plus if you also possess previous experience in:

  • Lab
  • IT
  • Automation

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.