Service Project Manager (f/d/m)

Leica Microsystems

Leica Microsystems

Woerden, Netherlands
Posted on Friday, May 24, 2024

Beckman Coulter Life Sciences’ mission is to empower those seeking answers to

life’s most important scientific and healthcare questions. With a legacy spanning 80+

years, we have long been a trusted partner to our customers, who are working to

transform science and healthcare with the next groundbreaking discovery. As part of

our team of more than 2,900 associates across 130 countries, you’ll help drive our vision

of accelerating answers—and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Do you want to work in fast-paced environment leading cross-functional teams with a focus on customer success? Do you enjoy managing complex projects and problem-solving to meet customer expectations? Then read on!

We are currently seeking a Service Project Manager who will be responsible for leading the implementation process for complex life science instrumentation including successful delivery and installation of products and services.

In this role, you will be responsible for:

  • Leading projects by collaborating with cross-functional departments to ensure on-time delivery of instrumentation and successful installation/training for customers
  • Preparing customers for successful implementations and communicating project milestones to customers
  • Identifying customer needs to educate and promote value-added services that support long-term customer success
  • Building productive, proactive relationships by engaging with members across different functions of the organization including Sales, Customer Service, Operations, Logistics, Field Service, and Field Applications to ensure progress project timelines stay on track
  • Prioritizing multiple projects at any given time and establish long-term customer relationships as the main point of contact following product sale

The required qualifications for the job include:

  • Bachelor’s Degree or equivalent in a Business or Health Science discipline
  • At least 5 years of experience preferred in a customer-facing support role
  • Proven record of accomplishment with a strong background in Sales Operations or Customer Support
  • Fluent English

It would be a plus if you also possess previous experience in:

  • Fluent French is a significant plus to support customers based in France
  • Currently holds a Project Management Accreditation such as PMP or Prince 2
  • Experience in the Life Science industry with Lab Automation instrumentation
  • Experience with Microsoft Apps and DBS tools such as PSP, value stream mapping, and process flow charts

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.