IT Supporter

Leica Microsystems

Leica Microsystems

IT, Customer Service
Petaling Jaya, Selangor, Malaysia
Posted on Wednesday, May 29, 2024

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

The Danaher Diagnostics platform consists of a community of Five fellow Diagnostics Companies including Beckman Coulter (Diagnostics), Leica Biosystems, Cepheid, Radiometer & Hemocue. Together, we’re working to improve patient lives with diagnostic tools that address the world’s biggest health problems.

The IT Supporter role is part of Radiometer, is responsible for supporting and maintaining our internal associates with 1st and 2nd level IT challenges and requests.

This position is part of the Global IT Support department, so you will be working in a global environment collaborating with colleagues around the world, to provide the best IT support.

If you thrive in an amazing supporting role and want to work to build a world-class IT support & operation organization—read on.

In this role, you will have the opportunity to manage:

  • Hands-on and remote IT support to end-users in our global environment.

  • Administration of user accounts, permissions, access, and application support.

  • Procurement, installation & troubleshooting of IT equipment and services.

  • Network patching and general hardware support.

The essential requirements of the job include:

  • Degree in Computer science or similar

  • 2+ years of relevant experience.

  • Experienced in building strong relations with peers and relevant stakeholders.

  • Hands-on experience supporting end-users.

  • Language requirements: English fluently in speech and writing.

It would be a plus if you also possess:

  • Experience from working in an international organization.

  • Great communication skills and meet the users at their level.

  • General curiosity in IT technology and troubleshooting.

At DH Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for DH Diagnostics can provide.

#LI-VK2

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.