Customer & Applications Support Technical Instructor / Trainer - ONSITE - Brea, CA

Molecular Devices

Molecular Devices

IT, Customer Service
Multiple locations
Posted on Thursday, July 11, 2024

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Customer & Applications Support Technical Instructor / Trainer for Beckman Coulter Diagnostics is responsible for designing, developing, coordinating, and delivering industry leading training to end users and support personnel.

This position is part of the Global Professional Development department located in Brea, CA, and will be onsite. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Brea Circle of Excellence Training Center team and report to the Sr Manager, NACO Center of Excellence Training responsible for ensuring that quality training is offered to meet the needs of our end users. If you thrive in a dynamic, self-motivated, and innovative role and want to work to build a world-class global Professional Development organization—read on.

In this role, you will have the opportunity to:

  • Deliver technical training programs and support materials for automation.
  • Apply different adult learning styles and modalities to classroom instruction.
  • Training content delivered via classroom, e-learning, webinars and other distance and self-paced, or on-demand learning methods.
  • Design and develop training materials including storyboards, job aids, participant and instructor guides. All materials will be based on content and specifications provided by subject matter experts
  • Work with service management to standardize global training content delivery.

The essential requirements of the job include:

  • Bachelor’s degree in Clinical Laboratory Science, Biomedical Engineering, or related field with 2+ years of relevant experience OR Master’s degree in same fields with 0+ years of experience
  • Experience building and delivering product training curricula
  • Experience comprehending and reviewing technical product documentation

Travel, Requirements:

  • Ability to travel up to 25% domestically

It would be a plus if you also possess previous experience in:

  • Use development content tools (Articulate, Camtasia, Storyline) to create effective and engaging e-learning.

The annual base salary range for this role is $75,000-$80,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.