Field Service Engineer - Invitro Diagnostics

Molecular Devices

Molecular Devices

Cairo, Cairo Governorate, Egypt
Posted on Thursday, July 11, 2024

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Field Service Engineer for Beckman Coulter Diagnostics is responsible for service support installed base in Egypt & North Africa.

This position is part of the Service Department located in Egypt. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Service Team and report to the Regional Service Manager responsible for Middle East & Africa. If you thrive in a service role and want to work to build a world-class Service organization—read on.

In this role, you will have the opportunity to:

  • To independently service, support and maintain a wide range of medical diagnostic equipment in line with company procedures.

  • Demonstrate accountability for analyzers assigned to as preferred engineer.

  • Debrief quality and accuracy.

  • Promote the company with customers and play an active role in customer retention initiatives.

The essential requirements of the job include:

  • Degree in the relevant field and 5 years’ experience in the field.

  • Service training(s) on Beckman Coulter Diagnostics platforms.

  • Fluent English (written and oral) and one second major language an asset (specifically to territory language).

  • Effective time management and personal organization.

  • Must have a sense of urgency and immediate impact.

  • A self-motivated person who looks forward to significant field-based activity.

  • Possess a sound analytical and technical ability to assess and deal with difficult analyzer problems.

  • Possess sound communication skills to address issues effectively with internal and external customers.

It would be a plus if you also possess previous experience in:

  • Service training(s) on Beckman Coulter Diagnostics platforms.

  • Must have high self-awareness and good emotional intelligence.

  • Must be coachable and have a passion for new ideas while being able to get results under tough conditions.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.