Process Supporter

Novo Nordisk US

Novo Nordisk US

Customer Service
Capital Region of Denmark, Denmark
Posted on Dec 20, 2024

Are you passionate about providing process support and problem-solving in a clinical production environment? Would you like to focus on development within digitalization and automation? Do you dream about becoming part of a department that delivers medicine to countries worldwide and continues to experience increasing demand?

If so, then you are our new Process Supporter for Clinical Supplies Packaging & Shipping team! Apply today for a life-changing career!

The Position

As Process Supporter, you will provide support for our packaging and distribution processes to ensure efficient production. The daily tasks will be to support process optimization, including SOP updates and operator training, and lead improvements identified by our skilled workers and operators.

You will join a support team consisting of approximately 14 people, supporting processes in clinical production.

We work in day shifts, and after the training period, you will participate in the on-call rotation to support production outside of regular hours along with other Process Supporters, in a 5-week rotation.

Your main focus will be on:
• Providing support on the shopfloor.
• Ensuring process improvements.
• Handling of change requests and deviations.
• Reviewing batches.

Qualifications

We're seeking candidates who fulfil the following prerequisites:
• Hold a minimum of a bachelor’s degree in production engineering, chemical engineering or similar.
• Have experience and/or knowledge of Good Manufacturing Practice (GMP), which is considered a plus.
• Have full professional proficiency in verbal and written Danish and English.

As a person, you are a team player with a good sense of humour. Showing initiative and flexibility are abilities you like to build your working day on.
Having a curious mind, ability to work independently, while having good planning and organizational skills are key skills we are building on in our team. Thriving in a dynamic environment, with good stakeholder management skills and ability to make quick decisions are crucial in this role.

A significant part of our work involves complex problem-solving, workflow and process optimizations, as well as providing guidance and support to production – including cross-functional project work. We have a high level of professionalism and strive every day to deliver the best possible quality.

About the Department

Clinical Supplies Packaging & Shipping (CSPS) is part of CMC Development and Scaling is responsible for packaging and shipping medicine for clinical trials worldwide. The department has expanded its capacity over the past few years and now consists of 6 teams with approximately 100 employees. Additionally, the department has worked on improving the quality level of clinical packaging through several automation projects and now consists of multiple packaging lines with associated facilities that need to be continuously adapted to exciting new research areas where new products and devices are introduced. This requires us to be able to deliver packaged products for ongoing clinical trials and simultaneously modify our packaging lines with new formats. With an increase in volume concerning clinical trials, there is an increased demand for stable operations as well as a requirement for the development and maintenance of tools for data collection, which need to be visualized so we can improve our automated packaging processes.

Working at Novo Nordisk

We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.

Contact

For further information, please contact Associate Manager Kia Sun Olsen at +45 3448 7729.

Deadline

5 January 2025.

You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.