Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Job Title: Product Support Scientist

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Division Specific Information

Working as part of our Microbiology Division (MBD), within the Specialty Diagnostics Group, you’ll play an active part in helping us to achieve our mission. The Microbiology Division discovers microbiological solutions for the diagnosis of infectious disease and detection of bacterial contamination. We serve public health, clinical laboratories, food companies, environmental screening and pharmaceutical laboratories with a portfolio of products that include culture media, antimicrobial susceptibility testing solutions and market-leading molecular solutions for food safety testing.

Location: Dartford, UK

How Will You Make an Impact?

As a Product Support Scientist, you are responsible for providing technical support for Immunological and Biochemical ID products within the MBD Dartford portfolio. Your role ensures the robustness, safety, and performance of these products. This will include carrying out investigations, on reagents manufactured at MBD Dartford and compilation of data for validation, stability or other technical reports, as directed by the Product Support Manager or Product Support Coordinators/Senior Scientist

Responsibilities:

• Technical Investigations/stabilities: Conduct technical investigations, including but not limited to feasibility studies, root cause analysis, and customer complaint investigations. Perform experimental stabilities and batch monitoring for products in the field.

• Validation: You will be driving the preparation and execution of validation documentation and activities, including process validation, analytical method validation and spreadsheet validation; ensuring the documentation is detailed, accurate and readily available. Where required provide technical justification to support the validation activities. Support equipment validation team where they effect the processes at MBD Dartford.

• Technical Changes: Ensure the robustness, safety, and quality of MBD Dartford products by monitoring and implementing technical changes in formulation, specification, and manufacturing processes, ensuring their successful implementation through the change control process.

• Improvement Recommendations: Identify and recommend improvements for product formulation and manufacturing processes. Make proactive recommendations to improve their performance and efficiency.

• Collaboration: Foster strong relationships with team members, including customer care, QA, QC, RA, IVDR, Manufacturing Sciences, and Operations teams, to ensure efficient collaboration.

• Product Transfer: Where required support and manage product transfers from other sites to MBD Dartford, ensuring processes/ raw materials are effectively transferred and adhere to quality standards.

• Materials Changes: Implement changes in materials, as required, to improve product performance and address quality or supplier issues.

Minimum Requirements/Qualifications:

• BSc in a Biological Science Discipline

• Familiarity with the principle of immunoassays

• To have excellent communication (written and verbal) and organizational skills

What we offer

• Competitive Annual Pay Rate

• Performance Related Bonus where eligible*

• Annual merit performance-based increase*

• Flexible Benefits plan

• Life Assurance, funding towards health care benefits, income protection and an Employee Assistance Program

• Pension Scheme

• Employee Referral Bonus*

• Career Advancement Opportunities

Depending on eligibility*

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com