Sr. Technical Supervisor, IM

Pfizer

Pfizer

IT, People & HR, Operations
Shanghai, China
Posted on Jan 4, 2025

Job Title:

Associate Information System Coordinator / Business Analysis

Division/Organization:

Pfizer Research and Development (PRD) / Clinical Development & Operations (CD&O)

Line:

Information Management (IM)

Department:

IM Safety Solutions (IMSS) – ChinaShanghai

Version Date:

16-Dec-2024


Organizational Relationship(s) including to whom the position reports (JD Job Title):

  • Lead of Safety Solutions IM Shanghai Site
  • The position maps up to Senior Supervisor/Manager level, specific level placement is based on the years of experience and skills

Position Purpose

  • Individuals filling the positions listed are responsible for one or more of the responsibilities as providing high quality, predictable and cost-effective business analysis/support, Safety System support and project coordination for Safety domain and value-added enabling shared services for the customers and solutions owned and managed by Safety Solution Team.

Primary Responsibilities

  • Provide support to business on drug safety domains and systems.
  • Provide Japan, China and Global support for local Drug Unite based on regulatory requirements.
  • Provide analysis/consultant for business requirement, give solution and implement the solution
  • Participate in developing and performing User Acceptance Testing (UAT) as required.
  • Develop and execute ad hoc or standard queries/reports and follow established procedures to validate queries/results based on business requirements
  • Provide documentation support (e.g., format, link, version control etc.) to meet Pfizer’s standard and compliance requirements.
  • Participate in continued improvement activities on identifying competitive operational services to release burden on the IM and business colleagues.
  • Complete training in accordance with Pfizer’s and PRD CD&O Information Management curriculum.

Technical Skill Requirements

  • Minimum of 3 years enterprise service application support and management experience. Candidates with Safety data and business processes in the pharmaceutical industry, including an understanding of the drug development process are preferred.
  • Familiar with software development life cycle, strong capability on project planning, coordination and testing
  • Strong Japanese communication skills
  • Strong English communication skills
  • Strong capability on Business Analysis, Project Management and Documentation
  • Familiar with Microsoft word & excel, Adobe acrobat, etc.
  • Familiar with Oracle databases is preferred.
  • Familiar with at least one BI reporting tool listed below. Experience on data model design, dashboard, report and analysis development, publishing, etc. is preferred
    • SAP Business Objects
    • Crystal Report
    • Spotfire
    • Tableau
  • Knowledge of Clinical, Safety, and Regulatory is preferred.

Qualifications (i.e., preferred education, experience, attributes)

  • Bachelor’s degree in information management related discipline required.
  • Familiar with Argus Safety and Understand Argus Database Structure is preferred.
  • Knowledge of PMDA, CNDA, FDA, EMEA and ICH regulations is preferred.
  • Demonstrated customer relationship skills and capabilities and collaboration on teams.
  • Demonstrated ability to perform in a cross-functional environment.
  • Strong verbal, written communication and presentation skills.


Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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