Oncology Account Specialist - NYC



Sales & Business Development
New York, NY, USA
Posted on Friday, May 24, 2024

Syndax Pharmaceuticals is looking for an Oncology Account Specialist

At Syndax, we are determined to realize a future in which people with cancer live longer and better than ever before. Syndax Pharmaceuticals is a clinical stage biopharmaceutical company developing an innovative pipeline of cancer therapies.

The Role:

The Oncology Account Specialist will serve as a critical member of the Customer Engagement Team and will have an exciting opportunity within Syndax as we prepare for our first product launch. The Oncology Account Specialist will be responsible for partnering with Oncology Account Managers in select markets to meet/exceed sales targets by utilizing all available resources to meet the customer's needs through a deep understanding of their requirements. The successful candidate will be responsible for the on-label promotion and execution of sales strategies for approved Syndax products to targeted customers within their assigned geography.

Key Responsibilities:

  • Support and manage territory accounts by creating relationships with physicians, allied healthcare professionals (Advanced Practitioners, Nurses, Pharmacists), and business stakeholders (Office Practice Managers, Billers, etc.)
  • Maintain a uniquely deep and nuanced understanding of territory, including Opinion Leaders (OL) and other influencers, treatment and utilization trends, payer and reimbursement dynamics, and competitive opportunities and challenges.
  • Analyze business performance: Create and execute a comprehensive market plan. This includes developing account plans in partnership with Customer Engagement teammates, delivering branded sales messages, executing planned programs, scheduling and following up with medical education programs, and achieving or exceeding sales targets.
  • Demonstrate clinical/disease/product expertise and deliver strategic customer education.
  • Work closely with multiple Syndax internal stakeholders inside and outside the commercial organization to ensure strategic alignment and execution of key strategies/tactics to advance overall business objectives.
  • Utilize internal relationships and develop external relationships with account stakeholders, including, but not limited to, HCPs and advanced practice providers, to service and manage accounts.
  • Leverage your passion for Oncology/disease state awareness, industry, regulatory, and competitive changes to deliver agreed results.
  • Achieve defined market sales goals.
  • Review performance metrics with OAM to ensure market is achieving maximum sales results.
  • Develop and maintain strong business relationships with key customers in the assigned geography, coordinating closely with overlay Customer Engagement teammates
  • Effectively promote and educate Health Care Providers (HCPs) on the use of Syndax products through one-on-one meetings, virtual engagements, company-approved promotional speaker programs, and other company-approved programs
  • Analyze local market trends, develop, execute and monitor performance and results to maximize the appropriate use of Syndax products.
  • Demonstrate successful use of sales and marketing tools and resources to achieve business objectives.
  • Demonstrate and maintain appropriate knowledge of Syndax product payer coverage to deliver against market access objectives for the assigned market.
  • Periodically attend local, regional and national congresses to promote Syndax brands to HCP attendees.
  • Demonstrate accurate and timely completion of all administrative tasks such as sample inventory, call submission & reporting, expense management, vehicle mileage reporting, and related duties as required.
  • Establish and maintain effective communications with your Regional Business Director (RBD), OAMs, SCD, OCE; organize and monitor performance to achieve the business potential within your assigned geography.
  • Monitor and strive to maintain consistency between Customer Engagement and Marketing efforts and ensure high standards for executing business initiatives.
  • Work closely with sales leadership and Market Access to maximize pull-through from commercial & government payers.

Desired Experience/Education and Personal Attributes:

  • BA/BS required. Preferred degree in sciences
  • Minimum 3+ years of previous pharmaceutical, biotech, and/or medical sales experience with a strong preference for specialty experience with a documented track record of consistent high sales performance.
  • Successful product launch experience required.
  • Strong knowledge of the pharmaceutical marketplace and understanding of industry and broader trends in the healthcare landscape.
  • Collaborative and organizationally savvy team player with a history of success in a matrixed setting.
  • Strong negotiation, partnering, and influencing skills.
  • Demonstrated ability to effectively manage business relationships with external strategic partners.
  • Prior experience working in large accounts and/or hospitals required. Expert at navigating complexities and removing barriers to advance corporate objectives in service of patients, caregivers, and HCPs.
  • Technologically savvy and committed to leveraging data and advanced analytics daily to drive business results.
  • Ability to travel on a frequent overnight basis, with occasional weekend travel, depending on business needs.
  • Ability to embrace a performance driven and growth culture.
  • Demonstrated excellent presentation and communication skills.
  • Ability to influence and work successfully with varied audiences, including customers, colleagues, scientific and technical leaders.

Location: Syndax has offices in Waltham, MA and New York City and has a dispersed workforce across the United States.