Senior Business Analyst - Marketing Cloud
Takeda Pharmaceutical Company Limited
Senior Business Analyst – Marketing Cloud
Bengaluru, KarnatakaAt Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.
People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda’s ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
OBJECTIVES/PURPOSE
Senior Business Analyst works independently on tasks with up to high complexity. Inputs for work are given mainly directly by other stakeholders. This role works independently on assigned tasks and may help more junior members of chapter when necessary
Main responsibility is to gather, analyze and document software specifications and may assign small complexity tasks on more junior members of a team if needed
Responsible for update of documentation of assigned whole software applications
Advise less experienced analyst/s in effectively analyzing end-to-end business processes and eliciting business requirements and needs, including identification of business needs
It is expected that the output will be on a desired level according to company standards.
Close cooperation with development, product/platform owners, QA and others is expected on daily basis including validation of user stories, QA and other outcomes
It is expected to be active part in creation of analysis standards. It is also expected to understand Takeda environment
SCOPE
Works with the business to identify the challenges and opportunities for digital solutions – Salesforce Marketing Cloud to make an impact for Japan
Advise less experienced analyst/s in effectively analyzing complex end-to-end business processes and eliciting business requirements and needs, including identification of business needs
Interprets Takeda’s SDLC to help junior business analyst/s and various stakeholders, collaborate effectively during the entire journey including identification of opportunities
Maintain documentation and outputs for assigned parts of software
Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards
Process and decompose internal customer requirements into specifications and smaller blocks like user stories
Works with teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
Provides continuous updates to stakeholders and Project Manager during project delivery, communicate changes, problems, and ambiguities in a timely manner
Possesses in-depth knowledge of analysis methodologies and its capabilities, forms the bridge between the business, testing, validation, and development during successful delivery of projects
ACCOUNTABILITIES
Gather and analyze requirements from internal customers in form of discussions, workshops, and others
Process and decompose internal customer requirements into specifications and smaller blocks like user stories
Gather and incorporate suggestions from stakeholders into analytical outputs
Maintain and manage changes in documentation and outputs for assigned parts of software
Create and update analytical outputs like software specifications and their components
Review and control internal outputs within the analytical team
Collaborate in defining, implementing, and improving processes, policies, and tools related to analysis
Prepare reports for the project manager / direct manager and present the results of the analysis
Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards
Deliver tasks on time and in the required quality
Use and follow set standards and processes
Communicate changes, problems, and ambiguities in a timely manner
DIMENSIONS AND ASPECTS
Technical/Functional
Experience in Salesforce Marketing Cloud
Ability to create tactical plans that support the execution of a broader strategy, ability to decompose high-level information into small parts, abstract small parts into large picture
Ability to find missing information and coordinate gathering of inputs on his own
Deep knowledge of relevant domains/products/journeys
Confident and skilled at identifying and navigating through roadblocks
Knowledge on BPMN, UML including modeling tools
Experience in Agile development
Leadership
Ability to effectively engage stakeholders and support them in their “Agile” journey; making sure that products owners and project stakeholders are aware and understand their roles in delivering a successful product
Ability to influence and build consensus amongst peers and less experienced analysts
Facilitates a culture which is open for innovation and automation, and remove barriers for an effective automation culture
Communicates the impact of various projects to leadership team
Decision-making and Autonomy
Able to balance the needs of the business and development when managing and prioritizing the project pipeline
Assertive, with the confidence to be a voice of authority and able to influence stakeholders
Ability to foster a learning and growth mindset within teams
Ability to promote innovative thinking and self-development
Interaction
Create and maintain an atmosphere of trust through facilitation of retrospectives and feedback exchange among team members
Help other teams and conventional parts of the organization build effective communication and interaction with the team
Coordinate interaction with other teams of one's own and other units
Complexity
Clear obstacles and blockers in the team’s path (such as dependencies on other teams) and maintain a list of obstacles
Contribute to product development to the extent of her or his competence
Divide problems into smaller tasks and solve them effectively. Understands relations and trends in more complex tasks
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Bachelor’s or master’s degree in relevant field, or other relevant work experience
4+ years of experience in a business analysis area
2+ years of experience within a Lean/Agile development environment.
Japanese is a plus
Certification a field of Business Analysis (Recommended).
Training/mentor skills
Outstanding communication skills, both written and verbal.
Ability to reach audiences of all levels of a large global organization.
What Takeda Can Offer You
Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
At Takeda, you take the lead on building and shaping your own career.
Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
Competitive Salary + Performance Annual Bonus
Flexible work environment, including hybrid working
Comprehensive Healthcare Insurance Plans for self, spouse, and children
Group Term Life Insurance and Group Accident Insurance programs
Employee Assistance Program
Broad Variety of learning platforms
Diversity, Equity, and Inclusion Programs
Reimbursements – Home Internet & Mobile Phone
Employee Referral Program
Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)
ABOUT ICC IN TAKEDA:
Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.
#Li-Hybrid
Locations
IND - BengaluruWorker Type
EmployeeWorker Sub-Type
RegularTime Type
Full timeSuccess profile
What makes a successful team member within Corporate at Takeda?
- Collaborative
- Strategic
- Insightful
- Results driven
- Goal-oriented
- Achiever
- Impact across generations Partnership brings together world-leading plasma companies to focus on developing and delivering a hyperimmune immunoglobulin in the global fight against COVID-19.
- Takeda Scoops Global Top Employers® Award Takeda Pharmaceutical Company Limited today announced it has become part of a select group of only 15 to receive Top Global Employer® status for 2024.
Working at Takeda
-
Inclusion
Here, you will feel welcomed, respected, and valued as a vital contributor to our global team. -
Collaboration
A strong, borderless team, we strive together towards our priorities and inspiring mission. -
Innovation
Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients. -
Top Workplace
Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024. -
Work-Life
Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family. -
Empowerment
Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.
We're Steadfast In Our Commitment to Four Key Imperatives
Patient
Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.
People
Create an exceptional people experience.
Planet
Protect our planet.
Data & Digital
Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.
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- Global Top Employer 2024 Takeda named Global Top Employer for seventh consecutive year.
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