Senior Manager, Business Applications - IT Lab Systems
Teva Pharmaceutical Industries
Who we are
The opportunity
As the Senior Manager, Business Applications - IT Lab Systems, you will be responsible for delivering, supporting, and managing IT Laboratory systems. These systems may be standalone or interfaced with other systems such as SAP. Your role will involve supporting global strategic projects and initiatives, installing standardized solutions at local sites, and supporting projects from implementation to ongoing management and support. You will work in alignment with global owners to maintain consistency and efficiency across all operations.
How you’ll spend your day
- Serve as the site expert on IT Lab systems. Utilize knowledge of ERP systems such as SAP to understand key interfaces for LIMS and business processes.
- Implement and manage other IT Lab systems as technology improvement demands increase. Collaborate with local business and Global Lab teams to avoid duplication of global solutions.
- Manage, maintain, and troubleshoot local interfaces as needed.
- Assist users with system administrator tasks as necessary. Work within a local/global support model for day-to-day administration, ensuring data integrity.
- Maintain system integrity and ensure backup solutions are in place using standardized solutions from global or local ITMUs.
- Support projects directed through the ITMU, ensuring alignment and assessing/reporting risks and impacts. Review and consider new ways of working to ensure lean practices during project implementations. Define and roll out comprehensive, realistic training needs/requirements for each project.
- Ensure compliance with regulatory requirements for system implementation and maintenance, including GMP, computer systems validation, SOX, security, and risk. Generate and execute validation deliverables.
- Ensure appropriate service levels are developed and monitored, for IT Lab systems support, working with global teams, external partners, and software providers. Ensure support partners meet defined SLAs and provide timely resolutions.
- Act as the technical system owner responsible for local IT Lab systems.
Your experience and qualifications
- 5+ years’ experience across a broad range of IT Lab systems and applications in the pharmaceutical industry
- Bachelor’s degree in computing, science, or a related field, or equivalent field experience
- Strong ability to troubleshoot and resolve complex problems
- Strong process analysis and modelling skills
- Ability to think and work independently, and collaborate with internal and external project teams effectively
- Strong IT skills and capabilities with project management
- Highly self-motivated, adaptable, flexible, and resilient
- Strong written and verbal communication skills
- Compliance and validation experience (GxP, ITIL practices)
Work model
Hybrid
Already Working @TEVA?
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.