Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Business Job Title: Sr IT Business Analyst Commercial Platforms
Reports To: Sr Mgr IT, Commercial Platforms
Group/Division: Specialty Diagnostics Group
As part of the team at Thermo Fisher Scientific, we do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of about $40 Billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are advancing life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies, or enhancing efficiency in their laboratories, we are here to assist them.
Location/Division Specific Information:
This is a remote, U.S.-based role. US Eastern time zone is preferred.
How will you make an impact?
The IT Senior Business Analyst for Commercial Platforms will support key digital offerings within the group/division that drive new revenue growth and improve operational efficiencies. Core responsibilities include analyzing, designing, and documenting business requirements for strategic commercial initiatives, with a focus on contracts and pricing. You will ensure accurate translation of requirements to functional/technical specifications and guide the solution delivery team through the lifecycle of IT projects. Successful candidates for this role should possess a solid understanding of both business and technology, a proven track record in implementing and delivering technology solutions, and the ability to effectively collaborate with senior leaders and teams from diverse functions.
Responsibilities:
Business Analysis and Documentation:
- Lead and facilitate requirements workshops, documenting detailed functional, technical, reporting, and data requirements.
- Conduct IT due diligence on new initiatives to ensure viability, identify benefits and risks, and propose appropriate risk mitigation solutions.
- Produce functional design documentation and create test scenarios for applications and enhancements.
Solution Development and Implementation:
- Work with multi-functional teams, including Commercial Operations, Finance, Legal, Enterprise Technology Organization (ETO), and others.
- Map requirements to IT systems, including CLM, CPQ, and ERP systems.
- Develop proposals and evaluate problem statements, root causes, and impact.
- Apply and advocate for agile techniques to achieve successful project implementations.
- Drive planning, prioritization, design, development, and deployment of new projects and system enhancements.
- Participate in the change management and launch support processes.
- Coordinate and perform system testing, working closely during user acceptance testing (UAT) to track issues through to resolution.
Continuous Improvement and Technology Practice:
- Proactively support the development of technology practices and stay updated on Salesforce and CPQ features/releases/products.
- Leverage business knowledge and expertise to find opportunities for process improvements and serve as a trusted technology advisor for business users.
- Maintain a high-level familiarity with other IT system/business application capabilities to make recommendations for integration or functionality intersection points.
Education:
- Bachelor's Degree in computer science, mathematics, engineering or another technical field.
- Salesforce Administrator and/or Business Analyst Certification preferred
Requirements:
- Expertise in SalesForce SalesCloud
- Proficient in Oracle or SalesForce CPQ
- 5+ yrs IT BA experience preferably in Pricing, Contracts, Sales or marketing, that includes hands on responsibilities within a major, multi-unit company; multi-national experience preferred.
- Some travel may be needed
Knowledge, Skills, Abilities:
- Experience in complex Digital Transformation projects/programs and initiatives that span multiple divisions at global scale.
- Demonstrated ability to solve problems and provide internal or external solutions; able to
- Collaborative style with ability to work within a matrixed environment, influencing outcomes and leading change.
- Flexible with an ability to effectively prioritize and deal with ambiguity while working across time zones, in sophisticated projects, and in varied work locations.
- Work autonomously with a bias for action and perseverance.
- Excellent presentation, written and verbal communication skills.
- Understanding of IT Strategy & Enablement, IT Service Management, IT Operating Model, Service Architecture, IT Sourcing and Enterprise Architecture
- Qualification in Project Management and ITIL or equivalent.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
