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University of Nebraska-Lincoln
| Working Title | Sr. Workstation Support Associate (Lincoln, NE) |
|---|---|
| Department | University of Nebraska System |
| Requisition Number | S_241107 |
| Posting Open Date | 11/07/2024 |
| Application Review Date: (To ensure consideration, please submit all application materials before review date) | 12/02/2024 |
| Posting Close Date | |
| Open Until Filled | Yes |
| Description of Work | This position will assist the University community and partners with exemplary support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS policies and standards. This position will participate in the utilization and deployment of new technologies, documentation of processes, tracking of inventory, and will work with our stakeholders to provide hardware and software support as well as training for supported technology. This position will participate in and organize research and testing of innovative technologies, provide support for specialized applications, servers, and equipment. Serves as a knowledgeable resource for other client services team members. They will work closely with other specialists throughout ITS including networking, security, academic technology, and endpoint security to provide industry standard best practices and support to university departments. This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity. Please note: Sponsorship will not be offered for this position. #LI-DNI |
| Minimum Required Qualifications | Required Qualifications Two years of post-secondary education Three years of experience with desktop and/or helpdesk support Thorough knowledge and experience with Microsoft Windows and/or Apple macOS operating systems, software application administration, and hardware Experience with direct customer support Equivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered. |
| Preferred Qualifications | Preferred Qualifications Experience with technology research and development and procurement Supervisory experience Experience with managing vendor interaction Nationally recognized IT certifications The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to supporting and motivating staff; committed to the ideals of a major public research university. |
| Pre-Placement Driving Record Review Required | No |
| Physical Required | No |
| Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No |
| Criminal History Background Check Required | Yes |
| Posted Salary | $51,300/yr minimum |
| How to Apply | THIS POSTING IS FOR INFORMATION PURPOSES ONLY. To apply, interested applicants should go to University of Nebraska System’s employment website: https://careers.nebraska.edu/ or Click here to apply: https://careers.nebraska.edu/postings/2493 |
| For questions or accommodations related to this position contact | Direct questions about the position to: humanresources@nebraska.edu Direct questions about the on-line application process to: 402-472-3701 |
| Job Category (old) | Managerial/Professional |
| Job Type | Full-Time |
| Alternate Work Schedule (if other than 8-5) | |
| Work Location (City, State) | Lincoln, NE |
| Position funded by grant or other form of temporary funding? | No |
| If Temporary, indicate end date | |
| Planned Hire Date: | |
| Appointment End Date |
