Sr. IT Support Associate, Events (Lincoln, NE)

University of Nebraska-Lincoln

University of Nebraska-Lincoln

Administration, IT, Customer Service
Posted on Dec 20, 2024
Working Title Sr. IT Support Associate, Events (Lincoln, NE)
Department University of Nebraska System
Requisition Number S_241209
Posting Open Date 12/19/2024
Application Review Date: (To ensure consideration, please submit all application materials before review date) 01/13/2025
Posting Close Date
Open Until Filled Yes
Description of Work
This position will serve as the primary IT support contact for personnel in Varner Hall, as well as IT support for public, donor and special events which are critical to the University’s image and reputation. This individual will play a critical role in supporting Board of Regents, Commencement, presidential and chancellor speaking engagements, grant-award ceremonies, etc. Provides and manages the planning and coordination for University Academic and internal and external Facility Rental events in designated areas of responsibility, which may include customer support, AV/IT support, videoconferencing, sound system, meeting support and production. This person will be required to work nights and weekends as dictated by the events schedule on a regular basis. Strong client relationship and relationship management skills.

This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.

Please note: Sponsorship will not be offered for this position.


#LI-DNI
Minimum Required Qualifications
Required Qualifications
Two years of post-secondary education
Three years of experience supporting IT and AV technologies in a professional or University setting
Thorough knowledge and experience with Microsoft Windows and/or Apple MacOS operating systems, software application administration and hardware
Experience with direct customer support

Equivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.
Preferred Qualifications
Preferred Qualifications
Experience with space management software
Experience with technology research and development and procurement
Experience with managing vendor interactions
Experience and understanding of managing and operating audio/video equipment

The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to supporting, and motivating staff; committed to the ideals of a major public research university.
Pre-Placement Driving Record Review Required No
Physical Required No
Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No
Criminal History Background Check Required Yes
Posted Salary $51,300/yr minimum
How to Apply
THIS POSTING IS FOR INFORMATION PURPOSES ONLY.

To apply, interested applicants should go to University of Nebraska System’s employment website: https://careers.nebraska.edu/

or
For questions or accommodations related to this position contact
Direct questions about the position to:

humanresources@nebraska.edu

Direct questions about the on-line application process to: 402-472-3701
Job Category (old) Managerial/Professional
Job Type Full-Time
Alternate Work Schedule (if other than 8-5)
Work Location (City, State) Lincoln, NE
Position funded by grant or other form of temporary funding? No
If Temporary, indicate end date
Planned Hire Date:
Appointment End Date