This Commercial Manufacturing and Supply Chain (CMSC) Business Analytics and Reporting (BAR) Associate Director will be responsible for acting as a business analyst for leading and driving complex cross-functional operational analytics solutions for the Manufacturing & Supply Chain organization to drive data-driven decision making. The position will act as a bridge between the CMSC business functions and IT enablement functions to capture CMSC cross-functional operational business needs and ensure that they are translated to use cases and technical requirements. Business functions include various groups in CMSC – Supply Chain, External Manufacturing, Technical Operations, QC – as well as functions outside CMSC like Quality, Commercial & Clinical within the Vertex Small Molecule or Cell and Gene Therapy program teams. Additionally, the position will engage with key enablement partners in DTE (Data, Technology & Engineering) & DSS (Data Strategy & Solutions) to ensure that the digital capabilities of CMSC are progressing and maturing with the organization.

In this business analyst role, the use, creation (as needed) and maintenance of standards to accurately gather requirements from the business for metrics, KPIs and analytics/visuals is key. The ability to build meaningful relationships with key business stakeholders and understand true business need is pivotal to the success of the role and the function. This role will work closely with Supply Chain and Manufacturing stakeholders to understand what data and analytics are needed to run, monitor and analyze the performance of the CMSC business. Knowledge of drug development through commercialization and lifecycle management is crucial for the role as well as knowledge and/or experience working with manufacturing and/or supply chain functions

An understanding of analytics solutions and subsequent data models, reports and dashboards in BI Analytics tools to deliver insights based on expressed business needs will be needed in the role. Understanding what’s possible to technically deliver is as important and capturing what needs to be delivered, and a working knowledge of data models and reporting tool capabilities plays into that skillset. Data governance and a focus on data integrity will be crucial to the success of the role through participation in data governance forums for data quality and high integrity of source system data. While capturing needs for reports and dashboards for cross-functional teams will be part of the role, equally as important will be working with the business to make sure there’s a roll-out plan for ensuring adoption of reports and dashboards – all with the end-goal to ensure that CMSC continues to be a data-driven organization. This is an exciting and visible role for a highly qualified, motivated, and organized individual in this relatively new operational business analytics function in CMSC.

This is a Boston based, hybrid (3 days/week onsite) position.

RESPONSIBILITIES

• Build relationships with key business stakeholders & enablement partners – be able to speak to both business and technical needs

• Organize and maintain analytics needs across the CMSC portfolio with key business stakeholders, including intended uses and forums where analytics will be utilized and how they should be delivered

• Work with technical teams to translate business needs to use cases, personas, and technical requirements to create, update, or adapt data models to include necessary data, metrics, and KPIs in analytics and dashboards

• Drive and maintain documentation standards to gather, document and deliver on requirements – both for source data as well as visualization needs for business stakeholders (e.g. data dictionary, report/dashboard catalogue)

• Organize and maintain analytics project communications including meeting agendas, minutes, decision logs, tasks lists, and risk analyses/mitigation strategies using preferred technologies – effectively communicate progress, risks and mitigations

• Focus on data integrity, data quality and data governance – be a part of the culture of data governance with data, system, and dashboard owners

QUALIFICATIONS

• 7+ years of Pharma experience in Manufacturing or Supply Chain setting

• Bachelor’s degree in a quantitative field including, but not limited to statistics, engineering, math, data analytics, computer science, life sciences or a related field.

• Experience with Supply Chain systems/technologies (e.g. Rapid Response, OPM, OTM, COI/COC etc) and/or Manufacturing Process Automation systems/technologies (e.g. LIMS, MES, TIBCO, Electronic & Paper Batch Records)

• Experience translating business needs into technical requirements for visualizations and dashboards – includes experience rolling out dashboards as well as dashboard adoption/uptake

• Working knowledge of analytics implementations and technologies - including relational database structures, data wrangling, and BI analytical/data visualization tools – especially PowerBI, Snowflake, and Collibra

• Proven ability to successfully multitask effectively, balance competing priorities, and deliver meaningful and accurate results without supervision – including an ability to combine attention to detail with a big-picture perspective.

• Experience managing projects independently in a highly matrixed organization with cross-functional stakeholders

• Excellent oral and written communication skills, including presentation and facilitation skills, to effectively inform key updates & issues – including ability to adapt messaging depending on level of level of the organization from working teams through senior leadership

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