Patient Engagement Lead, Canada

Vertex Pharmaceuticals

Vertex Pharmaceuticals

Toronto, ON, Canada
Posted on Feb 5, 2025

Job Description

The Canadian Patient Engagement Lead (PEL), Senior Manager at Vertex Pharmaceuticals reports to the Senior Director, Public Affairs and Communications and is responsible for supporting the company’s Canadian patient engagement strategy across several functional areas. This position works closely with the Senior Director and the other Patient Engagement Senior Manager to help shape and drive the company’s ongoing efforts to build and sustain meaningful relationships and collaborations to support the needs of patients and advance our company’s goals.

Job Responsibilities:

· Work hand in hand with the Senior Director, Public Affairs and Communications and the other Patient Engagement Lead to execute the company’s patient advocacy strategy, including tactical implementation for current and future pipeline areas as appropriate

· Serve as liaison between the patient community and VRTX; develop relationships with patient advocacy groups at the national and local levels to achieve Vertex goals, bring value to patients and enhance the Company’s standing and reputation

· In collaboration with a cross functional team, identify policy priorities and barriers to access for patients; represent and advocate for the perspective of the patient communities in this work

· Develop programming in partnership with the patient communities, including disease awareness and education

· Ensure all activities are in line with legal and regulatory standards, as well as company policies and procedures, and adhere to Vertex’s standards of Integrity and Ethics

· Attend all events and conferences working to build long-term, sustainable relationships with our patient advocacy groups (PAGs), support knowledge mobilization and clinical trial recruitment

Job Requirements:

· Deep understanding of health decision-making and both national and local/regional access processes in Canada

· Demonstrated experience as an appropriate partner to both the patient community and the Grants and Donations committee in effective and compliant management of the grants and donations process

· Accurate financial management of allocated budgets

· Ensure timely, appropriate and legally approved communications strategies

· In partnership with communications team, integrate Vertex’s communications objectives with the patient advocacy strategy and identify additional communications opportunities where appropriate

· Fulfilling other duties/projects as assigned

Minimum Qualifications:

· 5-7 years current and relevant experience in the pharmaceutical industry;

· English (fluent) and French (working knowledge);

· Bachelor’s degree required, advanced degree highly desired.

Preferred Qualifications:

· Demonstrates strengths in strategic planning, communication and presentation skills

· Ability to travel (up to 25%) domestically and internationally

· Pharmaceutical sector or non-profit sector and therapeutic area experience required

· Ability to navigate seamlessly in a matrixed environment, able to work in situations with levels of ambiguity with independence

· A high level of energy and passion toward patients, science and public health

· Knowledge of the patient advocacy communities in our pipeline

· Proven teamwork and collaboration skills, with a demonstrated ability to interact and influence all levels of business

· Detail-oriented, self-initiating, well-organized and capable of managing multiple projects simultaneously

· A desire to work in the corporate culture of a highly innovative company aimed at redefining health and transforming lives with new medicines

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Flex Designation:

Remote-Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com