About Wave:

Wave Life Sciences is a biotechnology company focused on unlocking the broad potential of RNA medicines to transform human health. Our RNA medicines platform, PRISM, combines multiple modalities, chemistry innovation and deep insights in human genetics to deliver scientific breakthroughs that treat both rare and prevalent disorders. Our toolkit of RNA-targeting modalities includes editing, splicing, RNA interference and antisense silencing, providing us with unmatched capabilities for designing and sustainably delivering candidates that optimally address disease biology. Our diversified pipeline includes clinical programs in Duchenne muscular dystrophy, Alpha-1 antitrypsin deficiency and Huntington’s disease, as well as a preclinical program in obesity. Driven by the calling to “Reimagine Possible”, we are leading the charge toward a world in which human potential is no longer hindered by the burden of disease.

DESCRIPTION

Wave Life Sciences is looking for IT Lab and GxP Systems support Co-Op for our Summer 2025 Co-Op Program. In this role, you will interact with lab personnel, learn directly from IT technical and business analysis staff, and leverage our unique business practices while taking on various assignments.

A good IT Lab and GxP Systems support personnel must have excellent communication, analytical and troubleshooting skills. They work closely with IT team and help with issues arising in the lab and GxP regulated system. They need to have attention to details and strong technical understanding of computer systems used in labs and Good Practice (GxP) regulated environment.

IT Lab and GxP Systems Support Co-Op will work with Wave IT Technical Specialist to learn about lab systems that are operated at Wave. The Co-op with leverage helpdesk system to organize support requests, troubleshoot and resolve any technical issues with lab computers. The intern/co-op will also help create/enhance documentation and knowledge base around upkeep and maintenance of broader GxP regulated systems.

RESPONSIBILITIES

• Typical responsibilities include providing day-to-day services towards IT support of lab and Gxp systems, participating in Wave IT projects and programs, and supporting the IT Technical Specialist, IT Business Analysts and the broader IT Operations team.
• Gain knowledge of the IT Department technologies and procedures.
• Receives guidance, training, and mentoring from senior IT Team members in planning and carrying out activities and assignments.
• Assist team members by performing tasks necessary to support lab systems as well as build foundational skills and knowledge.
• Assist with ticket management and resolution, and document appropriately for knowledge management
• Effectively communicate with the customers, manager, mentors, and team members on the status of work. Ask relevant questions and listen attentively with patience as part of communication.
• Utilize Service Now application to coordinate support activities.
• Knowledge Base (KB) documentation creation and updates.
• Other duties as assigned.

QUALIFICATIONS

• Enrolled in a Computer Science or a related field bachelor’s degree program at an accredited college/university.
• A GPA of 3.0 or higher is preferred.
• Strong Windows OS background.
• Strong written and verbal communication skills.
• Must be well-organized and have the ability to work in a team environment.
• Ability to manage responsibilities in a fast-paced environment.
• Able to take direction needed to resolve incidents quickly and effectively.
• Able to complete routine tasks independently over time. This includes gaining the functional, technical, and problem-solving skills needed to complete assignments.