The position of Collecting Officer is within our Rapid Diagnostics business.

As a Collecting Officer you will work at a fixed site in Bridgewater (Somerset) region to carry out specimen collections in a number of methods e.g. urine, breath, hair, oral fluid as required.

You are required to complete pre-employment, pre booked collections and participate in the on-call service which is on a rotational basis.

RESPONSIBILITIES:

• Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.
• To provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.
• To participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.
• To remain current with process by reading and acknowledging updates within the required time frame and attend and audits at the required time to remain competent.
• Any other reasonable duties as directed by the management of the business.

BASIC QUALIFICATIONS | EDUCATION:

• Educated to National Standards.
• Good verbal, written and communication skills.
• IT literate and basic skill in Word, Excel & Outlook.

• A self-motivated individual with a flexible approach to work.
• Ability to follow set processes to ensure the right outcome.
• Driving licence + own vehicle

COMPETENCIES:

• Pioneering – continual self reviewing your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.

• Achieving – Communicating effectively ensuring customers are aware of the right information and are updated on changes is they occur in relation to their collection.

• Caring – Understand the impact of the actions taken or omissions made within our role and how they affect others both internally and externally. Using this information to ensure only positive outcomes.

• Enduring – Ensuring changes to any process through up dates or feedback are implemented immediately ensuring the long term success of the Collection Network.

Abbott welcomes and encourages diversity in our workforce.

We provide reasonable adjustments to qualified individuals with disabilities. To request a reasonable adjustment, please speak to your line manager or HR contact.