Facilities IT Support Engineer - Queretaro Site

Abbott

Abbott

IT, Customer Service, Operations
Santiago de Querétaro, Qro., Mexico
Posted on Oct 13, 2024

Facilities IT Support Engineer – Queretaro Site

About Abbott

Abbott, global leading healthcare company, is investing in Mexico. We are building a manufacturing facility in Querétaro.

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

This facility will offer 1,200 local new jobs and will be the first health manufacturing facility in Querétaro (pioneers for healthcare Hub).

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

  • Career development with an international company where you can grow the career you dream of.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Main Purpuose of the role

1. Provides level support, including incident handling, problem resolution, and Break/Fix. Provides hardware maintenance and software maintenance (operating system, system utilities, security tools, monitoring tools, tuning tools).
2. Support in generating quality system records (EHS, facilities, maintenance, and security).

3. Provides development and maintenance of system documentation (technical, operations, support, and user).
4. Provides system tuning, and capacity planning.
5. Documents call data into a tracking system.
6. Maintains a comprehensive knowledge of new technologies equipment and services in the data communications industry.
7. Participates in disaster recovery planning and testing for infrastructure and client business applications.
8. Installs, tests and upgrades platform, common, or shared systems including hardware, operating systems, and associated infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.
9. Participates in analysis and design of division, common, or shared systems including hardware, operating systems, and infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.
10. Tests, and implements system security for operating systems, infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) and infrastructure devices.

Main Responsibilities

Frequent application of technical standards, principles, theories, concepts and techniques. Works under general supervision.
Provides solutions to a variety of technical problems of divisional scope and complexity.


Contributes to the completion of technical tasks or projects.
Support in generating quality system records (EHS, facilities, maintenance & security).

Qualifications

  • Bachelor’s degree. IT or related field

Education Level Major/Field of Study Or Education Level
Experience: 1 year in automotive, food, pharma industry


Languages. – Advanced English

Apply Now

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.