JOB SUMMARY:

• Responsible for the sales and marketing of EP Products by providing clinical consultation, teaching and support on the use of the products and its appropriate application in the clinical setting.
• Provide consultation to customers on the complete Electrophysiology product line.
• Provide accurate technical support and troubleshooting to develop business in the territory.

RESPONSIBILITIES:

• Achieve sales targets for assigned accounts
• Coordinate all necessary marketing, education, tenders, invoicing and logistics related matters for assigned accounts.
• Provides formal in-service / education to Electro-Physiologists
• Demonstrates a thorough understanding of product and technical knowledge; including cardiac mapping and ablation techniques.
• Provide expert clinical consultation on the use of our system to the Electro-Physiologists and lab support staff.
• Initiate, develop, expand and maintain excellent customer rapport and relationship.
• Exhibit sound business sense and logic when utilizing assigned expense budget.
• Participate in on-site procedure observation to ensure new product evaluation is successful, utilization is encouraged, customer and personal technical knowledge is enhanced, and customer rapport is developed.
• Provide timely and comprehensive market information to management as requested.

OTHER FUNCTIONS AND RESPONSIBILITIES

• Handle and process customer complaints in timely manner and according to Abbott Medical Asia’s and Abbott Medical country’s policy and requirement
• Execute the job responsibilities according to applicable standard operating procedures of Abbott Medical Asia and Abbott Medical country
• Ensure applicable standard operating procedures of Abbott Medical Asia and Abbott Medical country are executed